Understanding your TELUS International AI, Inc., d/b/a/ TELUS Digital data breach notification letter
If a TELUS International AI, Inc., d/b/a/ TELUS Digital letter arrived in your mailbox, here is what it means, why you received it, and the free steps you can take right now.
Why you received this letter
TELUS International AI, Inc., doing business as TELUS Digital, appears to be a technology and artificial intelligence solutions company specializing in digital customer experience, data annotation, and IT services. Given the nature of their business, they typically collect and store user profile information, technical metadata, communications data, and internal corporate or client records. In 2026, the company officially reported a data breach to the Vermont Attorney General, prompting the distribution of formal data breach notification letters to impacted individuals. If you received one of these letters, it means your personal information may have been compromised during the security incident. This page provides an overview of the reported event to help you understand what data types were involved and how to protect yourself.
What to do after the letter
Confirm the notice is genuine
A legitimate TELUS International AI, Inc., d/b/a/ TELUS Digital notice references the specific incident reported to the Vermont Attorney General and describes which categories of your information were involved. Compare the letter against the public filing before acting on any links or phone numbers it contains.
Keep the letter — it is your proof of connection
The notification letter is the document that ties your personal information to this incident. Keep the original and photograph it. If you later request a case review, this letter is the strongest evidence that you were among the affected individuals.
Protect your accounts and credit
Depending on what was exposed, consider a free credit freeze with all three bureaus, new passwords for reused credentials, and monitoring of financial statements. These steps are free and do not require you to wait for anyone's permission.
Find out whether you have a claim
Whether the TELUS International AI, Inc., d/b/a/ TELUS Digital breach gives you a legal claim depends on the facts. A free, no-obligation case review will tell you where you stand — there is no cost and no commitment to find out.
This page summarizes a data breach reported to the Vermont Attorney General for informational purposes and is attorney advertising. It does not create an attorney-client relationship. DataBreachLegalCenter.com does not provide legal advice through this page.