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Investigation OpenMassachusetts AG filing · February 13, 2025

Included Health Data Breach 2025: What Recipients Need to Know

Included Health reported a data security incident on February 13, 2025, involving an unauthorized compromise of its network. If you received a notification, it means your personal information may have been exposed, potentially increasing your risk of identity-related fraud. It's important to understand the implications for your privacy.

This breach is real, not a scam. Included Health officially reported it to the Massachusetts Attorney General on February 13, 2025.

Reviewed by David S. Harris, Esq., data breach and class action attorney (Florida Bar No. 0112739). Free consultation: 786-306-7278

Received a Included Health notification letter? Find out in minutes if you qualify for compensation.

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State
Massachusetts
Reported
February 13, 2025

Included Health, a healthcare technology company, reported a data security incident to the Massachusetts Attorney General on February 13, 2025. This notification confirms that an unauthorized compromise of its network environment occurred, potentially impacting the privacy of individuals. If you received a letter from Included Health, it means your personal information may have been involved.

Included Health operates as a vital link between patients, employers, and medical providers, coordinating complex healthcare. While the specific nature of the data involved in this incident has not been detailed, organizations handling sensitive healthcare coordination often maintain substantial records. A breach at such a company raises concerns about the potential exposure of personal information.

Receiving an official data breach notification letter from Included Health indicates that your private information was compromised. This type of incident can increase your risk of various forms of identity-related fraud or misuse of your personal data. It means you should be extra vigilant about unexpected communications or activity.

To protect yourself, it's advisable to carefully review the notification letter from Included Health for any specific guidance they might provide. Consider placing a fraud alert or freezing your credit reports with the major credit bureaus. Also, monitor your financial accounts, insurance statements, and other personal records for any suspicious activity.

The fact that Included Health issued a breach notification suggests a potential failure in their security protocols. Individuals who receive such letters may have legal standing to pursue claims to hold the company accountable. Our firm is currently investigating potential class action claims related to the Included Health data breach. We invite you to contact us for a free case review to understand your options, with no obligation.

What to do if you were affected

These general steps can help limit the risk of identity theft and fraud after any data breach.

  • Stay alert to targeted scams

    Be cautious of calls, texts, or emails that reference this breach. Legitimate organizations won't ask you to confirm sensitive details through an unsolicited message.

  • Keep your notification letter

    Save the notice you received. It documents that your information was involved and is often needed to enroll in any credit monitoring offered or to join a related legal claim.

Included Health data breach notice and letter questions

Is the Included Health data breach letter legit or a scam?
A notice from Included Health in the mail matches the breach Included Health reported to the Massachusetts Attorney General on February 13, 2025. Check that the company name and dates in your letter match that filing. A real notice of data security incident won't ask for your password, Social Security number or a payment — if it does, contact Included Health through a phone number or website you find yourself.
Did Included Health offer free credit monitoring?
Look for an enrollment code in your Included Health notice. Companies that offer free credit monitoring after a breach usually include it there, with a deadline to activate. Using the free service won't stop you from joining a lawsuit or settlement later.
What should I do after getting the Included Health data breach notice?
Keep the letter and the envelope, and note the date it arrived. Freeze your credit with Equifax, Experian and TransUnion, change any passwords the notice mentions, and sign up for any free credit monitoring the letter offers. Then check whether you may have a claim.
Is there a Included Health data breach class action lawsuit?
Law firms often open an investigation after a breach notice like this one, and a class action lawsuit may follow. This page doesn't confirm that a lawsuit has been filed against Included Health. You usually don't have to join a class action to be included — if a settlement is reached, class members are notified and can file a claim.
Do I need a Included Health data breach lawyer or attorney?
Talking to a data breach attorney costs nothing here. A lawyer can read your notice, explain your rights under your state's law and tell you whether a claim makes sense.
How much could a Included Health data breach settlement or claim be worth?
There is no set amount, and no Included Health settlement is confirmed here. In past data breach settlements, payments depended on what data was exposed and on documented losses — fraud, out-of-pocket costs and time spent dealing with the breach. Keep receipts and records; they're what damages claims are built on.
Can I sue Included Health over the data breach?
It depends on what was exposed, the law in Massachusetts and your own state, and whether you've been harmed. Most people take part through a class action rather than suing alone. Keep your notification letter — it's the proof that connects you to the breach.

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